What's in store once lockdowns are lifted?
Have you been counting down the days until you can stroll into your favorite store and embark on a carefree (or, more likely, careful) shopping spree? While you've been sheltering in place, retailers have been reimagining the post-lockdown shopping experience, figuring how to make it both safe and enticing. Believe it or not, some of the changes were already in motion, like increased online ordering and store pickup, according to Katherine Cullen, the Senior Director of Industry and Consumer Insights for the National Retail Federation (NRF). Of course, coronavirus accelerated those changes, and they will likely be a lasting part of our new normal for the foreseeable future. "As states begin to reopen, consumers are cautiously optimistic," Cullen explains. "According to a consumer survey fielded on May 20, consumers say they anticipate it will be July or later before they feel comfortable shopping in stores again."
So, how will stores try to make you feel more comfortable? You'll definitely be seeing some protocols you expect—including markers for social distancing, masked (and healthy) employees, plenty of plexiglass and hand sanitizer, and fewer customers milling about—but there will also be some subtle changes. Like many other things, including these everyday habits that could (and should) change after coronavirus, shopping won't be the same as it used to be, at least for a while.
8 Ways Shopping Will Likely Change After Lockdown, Source:https://www.rd.com/culture/ways-shopping-will-likely-change-after-lockdown/